When it comes to deleting a deceased loved one’s account, you’ll have limited options. How to Delete a Deceased Loved One’s Personal Dropbox Account Important Note: Once you delete a Dropbox Basic account, this cannot be undone. Once it changes into a Basic account, you can permanently delete the account by following the above steps for deletion. If the account you’re deleting is a Dropbox Plus, Professional, or Family Plan, your account will get changed into a Dropbox Basic account through the deletion process. The files stored in the Dropbox cloud will be deleted within 30 days from this point. Once clicked, the deletion process will begin. Click this to begin the account deletion process. Under general settings, you’ll see the option to delete your account. Click on settings, then select “General.” Step 6: Delete account Step 5: Open settingsĪfter you click on your picture, a drop-down list will appear. Step 4: Click on your picture/initialsĬlick on the icon in the upper right corner of the web browser. This might be a long time to wait, but if worst comes to worst, your account will be deleted eventually. Pro tip: If you no longer have access to the email address that you signed up with, your Dropbox account will automatically delete itself after 12 months and 90 days of inactivity. This requires the email address and password you signed up with. If you want to delete your account, you have to sign in. Shared files that you want to keep should be downloaded to your personal computer or uploaded to a different cloud-based storage system. After you delete your account you won’t have access to shared files, so it’s important to do this first. If you want to remove shared files, then you’ll need to go into shared folders and choose the files you shared and delete them. To prepare, download all files to your computer or upload them to a different cloud-based storage system to preserve them. Step 2: Download or delete filesĪs mentioned above, when you delete your account, you won’t be able to access files in the cloud or shared files. This isn’t just referring to documents but media files such as videos and pictures, as well. Note: Dropbox uses the term “files” as an all-inclusive term referring to documents, spreadsheets, and media files. This is important because if you make changes to a document on your phone, your computer files won’t get updated if you’ve already deleted your account. You can still use the local Dropbox folder on your computer and the app on your phone, but they’ll stop syncing. That means, if you want shared items to be deleted, you’ll need to go in and individually delete each one before deleting your account. Files that are shared, however, will still be accessible for the people you shared them with. Files that are solely stored on the cloud will be deleted if you don’t download them to your computer. Make sure you read these items carefully. Shared files are still available to others with access to the shared folders.No edit access for files in shared folders.Desktop and mobile Dropbox apps stop syncing.When you delete your account, the following happens: Several things will occur and, if you’re not prepared, you could find yourself locked out from accessing important files, documents, and media. Step 1: Understand what happens after deletion occursīefore you start the deletion process, it’s important to understand what happens after your account is deleted. » MORE: Honoring your loved one doesn't have to be expensive. Simply make sure you follow these steps because once you’ve deleted the account, there’s no going back! How to Delete Your Own Personal Dropbox Accountĭeleting your own Dropbox account is a straightforward process. Thankfully, Dropbox makes the process simple. But if you no longer want to use it, or your relative would like you to delete their account, then you’ll need to follow specific steps for account deletion. Frequently Asked Questions: Deleting a Dropbox AccountĬhances are, you or your loved one has set up a Dropbox account at one point or another.How to Delete a Deceased Loved One’s Dropbox Business Account.
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